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Air India – Empowering Compliance, Mobility, and Centralized Management

As a global airline serving over 100 destinations, Air India required a scalable and secure digital infrastructure to support its growing Apple device ecosystem. The airline faced several operational and compliance-related hurdles. Business Challenges:
  • Lack of centralized inventory tracking for Apple devices
  • Delayed device synchronization across departments
  • Inability to assign user-specific profiles on shared devices
  • Limited visibility into regulatory and internal compliance
  • Manual onboarding and inconsistent device login processes
  • Fragmented reporting systems
  • Difficulty managing custom aviation-specific apps
  • App updates lacked control and scheduling
  • Pressure to meet DGCA compliance and auditing standards
Apple Devices
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MDM Licenses
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Recent Case Studies

The Radius Approach

  • Creating Proof-of-Concepts using cross-platform device management tools
  • Ensuring network readiness across multiple hubs
  • Conducting structured workshops and training for IT teams
  • Demonstrating use-case-based workflows to key stakeholders
  • Aligning all systems with DGCA and internal compliance expectations

Facilitating Solutions

  • Automated device enrollment through Apple Business Manager
  • Management of aviation-specific applications
  • Implementation of secure single sign-on (SSO) for pilot iPads
  • Web clips and quick-access tools tailored for flight operations
  • Role-based onboarding customized for departments and designations
  • Compliance checks and audit-ready reporting tools
  • Centralized policy enforcement for updates and restrictions
  • Dedicated support through an onsite resident engineer
  • End-user and IT-level training and post-deployment support

Deployment & Usage

  • Seamless setup and integration with existing infrastructure
  • Migration from manual onboarding to fully automated workflows
  • Customized configurations for different user groups and aircraft functions
  • Post-deployment monitoring and continuous training
  • Ongoing technical assistance and compliance maintenance

Outcome Enabled

  • Fully automated, secure onboarding across over 7,500 Apple devices
  • Zero-touch deployment tailored to department and job roles
  • Centralized application and device management for streamlined control
  • Regulated operating system and application update cycles
  • Real-time inventory and compliance reporting aligned with DGCA requirements
  • Enhanced device security, user productivity, and IT visibility
  • In-house certified IT resources equipped to manage and scale the system further