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Lenskart – Driving Store-Level Innovation and Efficiency with Scalable Apple Deployment

Lenskart, a global leader in eyewear retail, operates more than 1,500 stores across India, Singapore, and Dubai. With a massive retail footprint and a growing need for tech-enabled customer experiences, Lenskart faced a number of operational hurdles in its device management strategy. Business Challenges
  • Outdated and manual deployment processes across stores
  • Lack of centralized management policies for Apple devices
  • Compatibility issues with newer operating systems
  • Difficulty in managing the Apple device fleet at scale
  • Zero visibility into the exact location and usage of devices
  • Repetitive manual processes to install and configure software
  • Limited support for high-performance AR features on older devices
  • Asset tracking and inventory challenges across locations
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Recent Case Studies

The Radius Approach

Radius Systems collaborated with Lenskart to modernize and streamline device deployment and management across their growing store network. The engagement focused on:

  • Identifying and involving key stakeholders from IT, operations, and retail
  • Delivering highly customized solutions aligned to store-level needs
  • Conducting dedicated workshops to train staff on iOS deployment and usage
  • Providing managed services for end-to-end support and long-term optimization

Facilitating Solutions

  • Centralized, in-house application deployment for store operations and AR-based experiences
  • Lifecycle management for over 15,000 Apple devices
  • Apple ecosystem integration to support seamless store connectivity
  • Compatibility mapping to ensure smooth performance on the latest OS
  • Tailored onboarding solutions with minimal manual intervention
  • Augmented Reality support on iPads for improved customer try-on experiences
  • Continuous support and optimization to reduce IT overhead

Deployment & Usage

  • Centralized configuration and remote setup enabled rapid device onboarding
  • Smooth integration with store infrastructure
  • Streamlined rollout of applications and OS updates
  • Dedicated support for store teams through managed services
  • Device lifecycle oversight with complete visibility from procurement to retirement

Outcome Enabled

  • Seamless deployment and integration across over 1,500 store locations
  • Increased operational efficiency by reducing manual interventions
  • Higher productivity with robust AR capabilities and consistent device experiences
  • Reduced logistics and IT support costs through centralized control and visibility